What is your after-sales policy?
After-sales support covers technical formulation help, documentation, quality re-testing, and product liability for 12 months after delivery.
After-Sales Support
| Service | Detail |
|---|---|
| Technical support | Formulation guidance, dilution tables, blending recommendations — free of charge |
| Documentation | Re-issuing COA/MSDS/TDS and compliance letters as needed |
| Quality re-testing | Annual stability re-test of stored lots |
| New-crop updates | Season availability and market notes for your planning |
| Complaint & returns | Per contract: replace, rework, or credit within 12 months |
| Regulatory support | Guidance for GRAS/DSHEA/INCI/allergen filings within scope |
- A named account manager remains your single point of contact
- We actively notify clients of any batch-related advisory (recall, spec change)
- Volume clients receive priority production slots and annual price protection talks
ผลิตภัณฑ์ที่เกี่ยวข้อง
บทความนี้เผยแพร่เมื่อ 2026-09-07 และอัปเดตล่าสุดเมื่อ 2026-09-07 โดยจะมีการปรับปรุงเนื้อหาอย่างต่อเนื่อง
