Do you provide technical support for formulations?
Yes — free formulation and usage support for all customers.
Support Services
| Service | Detail |
|---|---|
| Recommended dosage | By application and product type |
| Compatibility | With oils, butters, and other waxes |
| Process guidance | Melting, cooling, filling techniques |
| Troubleshooting | Cracking, sweating, scent loss, etc. |
Typical Dosage by Application
| Application | Dosage |
|---|---|
| Solid perfume | 10–20% |
| Aromatherapy balm | 8–15% |
| Lip balm | 5–10% |
| Body balm | 3–8% |
| Candle | 3–6% |
Response Time
Share your formula concept or the issue you face, and we respond within 1 working day. Deeper product development is available through our OEM/ODM team with prototypes and stability guidance.
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