What after-sales service and claims policy do you offer?
We provide structured after-sales support: technical help, document support, and a clear claims procedure for quality or quantity issues.
| Service | Detail |
|---|---|
| Technical support | Usage, dilution, formulation questions after delivery |
| Document support | Additional COA copies, certificates, letters |
| Quality claims | Based on inspection at arrival (typically 14 days window) |
| Quantity claims | Verified by B/L weight/volume and packing list |
| Replacement / refund | Per root-cause analysis and agreement |
Describe the issue with evidence and batch number — we will open a case and respond with a settlement proposal.
บทความนี้เผยแพร่เมื่อ 2026-09-07 และอัปเดตล่าสุดเมื่อ 2026-09-07 โดยจะมีการปรับปรุงเนื้อหาอย่างต่อเนื่อง