What is your after-sales and warranty policy?
We stand behind every batch with a clear, buyer-friendly after-sales policy.
Our After-Sales Guarantees
| Issue | Our Response |
|---|---|
| Quality not matching COA | Free replacement or refund |
| Wrong product shipped | Immediate correction at our cost |
| Quantity shortage | Compensation or re-shipment |
| Transit damage | Claim support with photos + B/L evidence |
Claim Process
- Notify us within 7 days of receipt with photos
- Provide batch number from the package
- We verify with our QC records
- Replacement / refund decided within 5 working days
Long-Term Support
- Batch records kept for 12 months for traceability
- Formulation advice for your application
- Priority supply for repeat customers
Your satisfaction is our standard. Any issue is handled fairly and quickly.
ผลิตภัณฑ์ที่เกี่ยวข้อง
บทความนี้เผยแพร่เมื่อ 2026-09-07 และอัปเดตล่าสุดเมื่อ 2026-09-07 โดยจะมีการปรับปรุงเนื้อหาอย่างต่อเนื่อง
